Help and support
Be sure to activate your guarantee for your new Cello product. Simply go to this page and enter your details using the online form provided.
For a standard one year warranty a TV can take up to 7 working days to repair. However, with the extended warranty we will provide a loan TV whilst yours is being repaired.
All Cello instruction books are available to download from this website. Choose between Cello and Ferguson brands then download the instruction book that corresponds with your model number.
If you would like to speak to one of our friendly sales team, based in County Durham, we would be delighted to hear from you. All telephone, address and email details can be found here.